Most of the business management systems have been developed during the industrial revolution, when manufacturers understood that business and production processes needed to be controlled, evaluated and improved. With the development of industry and the growth of business in general, the business management systems have evolved into business philosophies that
What are the strengths of this framework and where do we need to yet improve it? I have already alluded to a need for more than four dimensions. In fact, I propose eight. To make them easier to remember I named them all by starting with a letter M. These
A while ago, Doug Hubbard introduced me to the concept of measurement inversion. According to him the more something matters the less we tend to measure it and the less we know about it. Things that really matter are often highly imprecise and thus there is a great opportunity to
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