Most of the business management systems have been developed during the industrial revolution, when manufacturers understood that business and production processes needed to be controlled, evaluated and improved. With the development of industry and the growth of business in general, the business management systems have evolved into business philosophies that
What are the strengths of this framework and where do we need to yet improve it? I have already alluded to a need for more than four dimensions. In fact, I propose eight. To make them easier to remember I named them all by starting with a letter M. These
A while ago, Doug Hubbard introduced me to the concept of measurement inversion. According to him the more something matters the less we tend to measure it and the less we know about it. Things that really matter are often highly imprecise and thus there is a great opportunity to
Before buying anything we want our users to be sure about the benefits of BSC Designer for them. We also include in the free trial package some KPI Examples that you can use as a template for your project.
In the "Samples" folder you will find KPIs for HR, Sales, Marketing, and IT.
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The best way to get started with the Balanced Scorecard is to join our online training.
Strategy map, KPIs, cascading - it might be hard to put it all together. In the online training "Building BSC Step by Step" we explain all the nuances in simple words and help companies to build a prototype of their balanced scorecards.
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