Monthly Archives: November 2011

Top 20 Balanced Scorecard Forums, Groups and Discussion Lists

It is always important to be able to communicate with industry experts. That’s why we’ve decided to help our customers and compile a list of the most popular groups and forums on the Balanced Scorecard, performance management and performance measurement topics. We applied the following requirements to the groups: group

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Posted in Official

Cascading Strategy Maps

In the latest version of BSC Designer it is now possible to create a cascading strategy map. Learn more about cascading strategy maps below, learn more about general cascading principles in video manual. There are two options available: Cascading projects. Create a strategy map that will represent the structure of

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Posted in Features

Teaching BSC concepts with your products has been very easy

BSC Designer is used internally for ISO 9001 2008 improvement control and quality. Also, training in BSC applications is held at the San Pedro Sula University Management School. Margaret Abbott, Director, Abbott Consulting & Training (ACT), San Pedro Sula, Honduras I have found your product to be the best in

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Posted in BSC Designer Testimonials

Data series in BSC Designer

Resources: This data will be much more intuitive if you will use “Custom Measure Units“. The project file for this example: Download Now. Sometimes, you may need to survey several experts to determine the current value of a Key Performance Indicator—for instance, the overall quality of your customer service. To

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Posted in Official

Download BSC frustrations and challenges report

Please, specify your email address below to download BSC frustrations and challenges report: You will have download link immediately; You will have e-mail with some start-up instructions; We can send you some offers about BSC Designer products; Please, note: if for some reasons you don’t want to have emails from

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Posted in Frustrations

How to implement theoretical knowledge in Balanced Scorecard (BSC) in practice

Frustration: „I would like to know how to implement my good theoretical knowledge in BSC in practice in my organization in hospital service in suburban Timor Indonesia?“ Solution: If your goal is to implement the Balanced Scorecard concept in hospital or any other company you need to make sure that

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Posted in Frustrations

Setting up measurable KPIs for small companies based on a reusable template

Frustration: „Based on a reusable template, setting up measurable KPIs for small companies.“ Solution: There are some reusable templates in the library of KPI, which are a good starting point for any company or department. More important is to understand that these KPIs might work for some company, but won’t

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Posted in Frustrations

Setting up measurable and realistic KPIs that will align with corporate objectives

Frustration: „Setting up measurable and realistic KPIs that will align with our corporate objectives“ Solution: „Measurable“ and „Realistic“ are two important factors for good KPIs, but there are some more. For instance, KPI should be result-oriented. In the eTraining How to design winning KPIs we discussed simple algorithms that stake

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Posted in Frustrations

Lack of proper HR KPIs and Customer KPIs

Frustration: „Lack of proper HR KPIs and Customer KPIs“ Solution: The good starting point for HR KPIs is the library of KPIs, you can also find there KPIs for customers. This is something that you can start using right now and then optimize to your own needs. Learn more about

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Posted in Frustrations

How to come up with the effective measures for strategy

Frustration: „Come up with the effective measures for each strategies“ Solution: There are some simple rules and algorithms that make this process easier. We discuss this in „How to design winning KPIs“ eTraining. One of the best ideas that you can start using right now is not actually focusing on

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Posted in Frustrations
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