Monthly Archives: March 2012

Determine the impact of intervention factors on the finance with BSC

BSC Designer product gives us the possibility to determine the impact of intervention factors on the financial results. Roger Jean, Principal consultant, WATCH-Consultancy, Netherlands Your product, the BSC Designer is very easy to use and creates possibilities to determine the reciprocal influence of several factors on the total result of

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Posted in BSC Designer Testimonials

BSC Designer helps to follow up objectives and initiatives

We use BSC Designer to follow up on objectives, initiatives and demonstrate in a map how they can be linked to actual strategy. Wilfredo Taveras, Budget Manager, Ferreteria Ochoa, Dominican Republic It’s really very good, since it allows performing a variety of objectives. It facilitates the metrics with flexibility, helps

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Posted in BSC Designer Testimonials

Indicator’s measure units defined

Measure units define the way KPIs are evaluated. Some measures require quantitative measures, while others may use a qualitative approach. In general, the most popular measure units are score, percents and dollars (or any other currency). Various measure units are suitable for various indicators. Thus, for instance, sales growth can

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Posted in Glossary

Indicator’s weight

An indicator’s weight is a quantitative measure representing importance of a given indicator in the metrics system. Overall BSC performance is generally calculated as average of various KPIs values. However, it might be that some indicators are more important for successful goals implementation that the others. Each category in Balanced

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Posted in Glossary

Performance: basic definition

Performance of an indicator is calculated as a ratio of current value and target value, without taking into account the baseline. In other words, absolute figures are used. For example, if the target value of an indicator is 100 while a current value equals 10, its performance will be 10%

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Posted in Glossary

Progress: definition in glossary

Progress of an indicator shows changes in performance, taking into account baseline, i.e. starting value and target value. In other words, progress measures positive or negative changes in performance. Thus, for example, if the indicator’s baseline is 10, target is 60 and current value is 50, progress will be 80%,

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Posted in Glossary

Strategy map defined

The term strategy map was introduced by Norton and Kaplan to visualize strategy and cause and effect ties between measures. In other words, a strategy map contains all KPIs on the company BSC and demonstrates cause and effect ties between them. For example, it is impossible to boost sales without

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Posted in Glossary

Initiatives: basic definition

Initiatives are termed and campaigns, actions, missions and steps to be undertaken to reach strategic goals and meet targets of business performance. In BSC Designer initiatives are notes attached to various KPIs, as well as Google Calendar and Tasks entries. Any indicator might need explanatory notes. Initiatives, attached to the

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Posted in Glossary

Perspectives (Finance, Internal Processes, Education and Growth, Customer Relationship)

In Balanced Scorecard, perspectives are views as groups of homogeneous measures. There are four main BSC perspectives widely used in various industries: finance, internal processes, customer relationships, education and growth. At the same time, organizations may increase the number of perspectives depending on individual goals, existing problems, market competition etc.

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Posted in Glossary

Cascading: definition in glossary

Cascading is termed as a process of creating multi-level scorecards in an organization. Cascading scorecards have various levels with measures where each scorecard feeds data to a higher level. Cascading is popular in big companies since it offers a unique opportunity to assign roles throughout the company. Thus, top managers

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Posted in Glossary
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