Free Webinars and Workshops on Balanced Scorecard and KPIs

At BSC Designer we don’t like the classical approach to sales, instead we prefer to engage with prospective clients via teaching you something new, something that you can apply when you are back in the office. Feel free to join our webinars or check out the recording of the previously uploaded ones. Should you have any questions, feel free to ask before, during, or after the webinars.

Online Workshop: Using 12 Step KPI System for the Most Challenging Metrics and KPIs

On air: 15 February, 2017

12 Step System to deal with the most challenging metrics and KPIsHave you ever faced a situation when it was impossible to find a good performance metric? That’s the subject of this online workshop.

In the application form you have a text field where you should challenge us with the metric or KPI that looks like difficult one for your team (is intangible,  hard to formulate, or hard to quantify).

During this workshop we will use your questions and show a step-by-step system that one can use to deal with the most challenging metric.


Here are some timing references to the key cases:

  • 5:18 – Introduction to the system
  • 23:59 – Measuring ROI
  • 30:01 – Measuring productivity of electric utility company
  • 43:45 – Non revenue water metric
  • 52:04 – Measuring training, performance measurement in universities.
  • 1:11:09 – Measuring the benefits leadership training
  • 1:16:40 – Measuring sustainability
  • 1:19:32 – Measuring culture
  • 1:27:31 – Validating manually entered data
  • 1:42:36 – Measuring OTIF (On Time, In Full)
  • 1:52:17 – Tracking targets for complex environment
  • 1:55:08 – Balancing urgent requests and service performance
  • 1:57:57 – Indicators for innovation

Previous webinars

If a case you did not have a chance to participate in a live webinar, you will find the recordings of the past events below.

Project Management Software vs. Balanced Scorecard Software

Strategy scorecard software vs. project management software

On-air: 10 November, 2016; 2 p.m. EST

Webinar theme: The difference between tracking “operations” with project management software, and “strategy” with balanced scorecard software

Here are the topics that were discussed:

  • Milestones vs. Targets
  • Due dates vs. KPI values
  • Linked tasks on Gantt chart
  • Cause-and-effect logic on the strategy map


Building Balanced Scorecard with BSC Designer

Free webinar: Building Balanced Scorecard with BSC Designer

On air: Wednesday 26, October, 2016 at 2 p.m. EST.

Here are the topics that were discussed:

  • Introduction to the Balanced Scorecard. The difference between KPI scorecard and Strategy Scorecard.
  • Building scorecard in MS Excel: how to do it, what limitations are there, examples and templates.
  • When BSC Designer software can help: strategy maps, complex KPIs, collaboration.
  • Q&A: Time to ask your questions

We plan to do a 50/50 mix of BSC theory and practical demo.


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