As a part of the online training “Building Balanced Scorecard Step-by-Step” we discussed not only theoretical knowledge needed to build an excellent Balanced Scorecard, but also gave some practical examples of how to do it using BSC Designer software. While the detailed explanation of all theoretical nuances is available for the participants of the training only, I believe that some practical examples (+ 2 screencast videos) might be helpful for any user (or potential user) of BSC Designer.
Business context: Training Project
In the practical parts of Block 1 and Block 2 we discussed how to describe a strategy for an organization. To illustrate some practical ideas we built a coherent strategy for a training project by mapping some important business goals and the cause-and-effect relationship between them, and aligning some KPIs with those business goals.
The result: Strategy Map with KPIs
Here is what the resulting strategy map looked like:
The strategy map includes:
- Four perspectives of the Balanced Scorecard
- Business goals in each perspective
- Cause-and-effect links between business goals
- Different strategic themes (see the “Strategy themes legend”)
- Leading and lagging KPIs aligned with business goals. Indicators are displayed below business goals; leading indicators are marked with a light green color (like this one: ), lagging indicators are marked with a light gray color (link this one: ).
To learn more details and “play” with the project I suggest downloading the .BSC project file (you will need a copy of BSC Designer to be installed on your computer).
Strategy map design process
There are two screencast videos that explain step by step how this strategy map was created, and how the business goals, and the KPIs appeared on the map:
Part 1. Building Strategy Map with strategic themes
If you want to try building your own Balanced Scorecard and have some feedback from us, then we invite you to join the next group of the training “Building Balanced Scorecard Step-by-Step.” You can find the next starting date directly on the training page.