Building Balanced Scorecard – strategy and indicators
Title: Building Balanced Scorecard
Summary: This part of the Balanced Scorecard Toolkit is a guide on how to build balanced scorecard to measure, control and improve business performance
Slides number: 31. Formats: PPT (MS PowerPoint), Adobe PDF
- Building a balanced scorecard to measure, control and improve company performance
- Steps in Building a Balanced Scorecard
- Process 1. Strategy formulation. Prepare vision and mission statements for Balanced Scorecard design.
- Process 2. Deciphering process improvements from organizational strategies by linking the two.
- Process 3. Deciding for the measurements and Targets. Creating performance indicators.
- FAQ and Case Study
Sample slides
Slide 5. Objectives of strategy formulation |
Slide 14. Objectives of linking strategy and processes. |
Presentation Content by Slides:
- Building Balanced Scorecard
- Building a balanced scorecard to measure, control and improve company performance
- Steps in Building a Balanced Scorecard
- Introduction for strategy formulation
- Objectives of strategy formulation

- Strategy formulation. Why need it?
- Strategy formulation. Most common problems.
- Strategy formulation cycle

- Classes of basic strategy
- Key issues strategy must base on
- The process of strategy formulation
- Checklist for strategy formulation
- Deciphering process improvements from organizational strategies
- Objectives of linking strategy and processes.

- Processes and their stakeholders
- Customer Strategies
- Customer Strategies. Operational Excellence.
- Identifying customer requirements
- Customer requirements in linking strategy to processes

- Key Customer Requirements
- Checklist for linking strategy to processes
- Deciding for the measurements and targets. Introduction.
- Objectives when creating measurements and target values
- Characteristics of measures
- Creating targets and target values
- Linking target values to day-to-day operations
- Measures and targets checklist

- Case Study: Building a Balanced Scorecard
- Case Study: Linking strategy to processes.
- Building Balanced Scorecard. FAQs.
- Building Balanced Scorecard. FAQs.



