Blog Archives

Reports in BSC Designer – Video Manual

Correctly implemented, Balanced Scorecard is not about a single software or a report. The principles of Balanced Scorecard and respective strategy execution concepts are implemented into a company’s DNA. For example: Balanced Scorecard is never meant to be used by a single top manager, departments and line level employees must

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Posted in Video Manuals

Not all KPIs are equally important – KPI weight in BSC Designer

Not all indicators on your scorecard are equally important for the total performance score. A good example is a pair of “Time to answer” and “First contact resolution rate” KPIs. Is it more important to answer a support query fast or to answer it with some meaningful information that will

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Posted in Features

Introduction to BSC Designer

What are Business and Balanced Scorecard concepts all about? How can one come up with a good strategy? What is the best way to describe and execute a strategy? How can BSC Designer help? These are questions that people typically ask when they start getting to know BSC Designer software.

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Posted in Video Manuals

Data sources for a KPI – Video Manual

Where does data for KPIs come from? In the real business situation it might come from various sources. You might already have this data in a company’s database or in an Excel spreadsheet. The data might be the result of the conducted survey, or it might be obtained automatically from

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Posted in Video Manuals

Business Goals in BSC Designer – Video Manual

The work on the strategy starts with the development and the formalization of business hypothesis about how to overcome the challenges that a company faces. It is important to catch the ideas about the reasons for the problem, and to form a hypothesis about how to overcome these problems, and

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Posted in Video Manuals

KPIs in BSC Designer – Video Manual

Key Performance Indicators (or KPIs) are everywhere in the business world, actually different sorts of them. Some are measured in hours, others in percentage; some need to be maximized with time, others need to be minimized. One might have some benchmark data from a company’s history or from competitors that

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Posted in Video Manuals

Dashboards in BSC Designer – Video Manual

A dashboard in an airplane gives a pilot the must-have information to fly safe and get his passengers to the destination. Executing business strategy might be as complex and dangerous as flying an airplane. It is obvious that business owners need to have a visual dashboard of what’s going on in their

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Posted in Video Manuals

Alerts in BSC Designer – Video Manual

Important opportunities must be see early in order to take advantage of them; risky situations need to be addressed as soon as possible in order to minimize their impact. Indicators of the business scorecards could work as an early warning signals for you, but checking all the indicators regularly is

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Posted in Video Manuals

Alignment of business objectives, KPIs and action plan in BSC Designer

Business people like talking about “alignment.” It is important to align business actions and KPIs with strategic objectives. What is missing is a “how” part. In most cases behind a buzz word there is no actual tool, just a few Excel spreadsheets, where relevant KPIs are listed next to a

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Posted in Features

Use Initiatives to align an action plan with goals and KPIs

Whether you are using BSC Designer for the monitoring of the important business processes or for tracking progress towards your business goals, the most important part anyway is an action. Video manual for “Initiatives” in BSC Designer. One can have the best strategy in the world and have an excellent

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Posted in Features

Video Manual

Video manual for the KPIs in BSC Designer
Video ManualMore videos for BSC Designer.


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