Contents 

BSC Designer - Introduction
BSC Designer Manual
Product overview
Building scorecards
Adding categories and indicators
Changing indicator details
Indicator and category formula
Ignoring indicators
Balancing trees
Custom measure units
Building custom formulas
Indicator update interval
Key Risk Indicators
Strategy
Strategy maps
Strategy map with KPI
Print strategy map
Mission and vision
Business Goals
External values
Project check in/out
Linking to external scorecards
SQL-powered indicators
Link KPI to certain Excel cell
Data source in XML or JSON formats
Import Values
Export Values
Edit Values
Scorecard reports
Excel reports
HTML reports
HTML overview reports
Dashboard reports
PowerPoint reports
Progress and Performance
Time points
Stoplights
Diagrams and charts
Adding comment to a diagram
Grouping data by time periods
Indicator Analysis
Initiatives and Attachments
Alerts and notifications
Project properties
Command line
Technical support
Common questions
AKS technical support

BSC Designer - Online Manual

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Changing Indicator Details in a Balanced Scorecard

 

Introduction - Functions Overview - Purchase Program

Changing Indicator Details

Select any indicator in the Strategy Tree; should click on any indicator icon or text, for instance, this icon: add indicator.

In the bottom right corner, a panel will appear with indicator details:

Indicator details - name, description, target 

General options

  • Name. Specify here the name of the indicator.
  • Description. Specify here the description of indicator.

Note: If the description field is empty, but indicator is attached to some business goals, then this business goal will be shown in the description field (if you don't need this you can update settings at  File > Document Properties > Business Goals tab).

  • Target Description. Here you can specify any information about target value of indicator.
  • Initiatives. You can attach document with any initiatives related to this indicator.

Indicator settings

Fields and values

  • The value field is the current value for this certain indicator. If you measure business costs in US$ and the current cost is $10,000 per month, then you should put 10000 in the value field. But first make sure you have specified the necessary min and max values. The value can be also a result of Indicator formula using formula.
  • The measure field allows specifying pre-defined measure units, such as %% and "Score". "Score" is for any unit of measure, whether it be dollars, feet, number of people or something else. To include a better description of your measure units, you have the Target Description field.
  • The Weight value determines the relevant weight of the indicator. Learn more about weights in BSC Designer online.
  • The Baseline and Target values determine the current (Baseline) and planned (Target) value of indicators. The value of Progress is calculated according to Baseline and Target.
  • The Min and Max values determine the possible minimum and maximum values. These values are taken into account when the program calculates the total performance within the category. For instance, if the max value is 200 and the min value is 0 and you current value is 50, then the total performance will be 25%. If you change the min value to 50, then your current performance will be 0%.

Important note: project's performance is calculated according to min and max values; project's progress is calculated according to baseline and target values; Learn more about the difference between performance and progress.

  • The optimization drop-down menu determines how to calculate the total performance. It has two options: maximize RP and minimize RP (where RP is for Real Performance and MP is current performance). Please see the examples below for more information.
  • Use Custom Formula button to access custom formulas dialog.

Optimization drop-down menu

BSC Designer uses a linear function to calculate the performance of the indicator. Once the performance of the indicator has been calculated, the BSC Designer will calculate the average performance values for the category and the tree. Using the "Optimization" drop-down menu in the details for an indicator, you can change the way BSC Designer treats the current values in the process of total performance calculation.

This is a sample part of a strategy tree:

Indicator Properties

We have left only the indicator "Test Indicator"; its weight is 1 but it does not matter in this case. Let's click on the indicator and check its settings:

Change indicator settings

The current value is 22%, while the minimal possible value is 15% and the maximal possible value is 80%. Thus, the total calculated performance is 10.77%. This means that you will need to increase your current value from 22% to 80% and your current progress is 10.77%.

What if you needed to increase the current value from 22% to, say, 30%? Let's try with BSC Designer:

The max performance value of the indicator

and BSC Designer displays the other value for category performance:

The selected performance indicator

The new value is 46.67, because we have changed the maximum value and the current value now stays closer to the target maximum value.

What if we need not to maximize, but to minimize the current value? For instance, if we are talking about the number of items with defects, then we would like to lower this value. Let's change our test indicator a little.

  1. First, we change the measure units to "Score" and write a comment in the Target Description.
  2. Assume that the current defect rate is 5%.
  3. On some days it is 8%, but let's use an even higher value, setting the maximum value to 10%.
  4. What will be the minimal value? Is it 0%? Actually, no, as it is impossible to make it 0% now, so the real minimal value is 2%.
  5. Now we should change the optimization strategy from "Maximize RP" to "Minimize RP," telling BSC Designer that we want to minimize the total performance.

Here are the resulting indicator details settings:

Resulted indicator details settings

As you can see, the "Min" value is highlighted in bold, telling you the the current optimization strategy for minimization. The total performance value for the category is 62.5%. If we make the current value lower and set it to 4 units, then the total performance will be 75%.

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