Common Product Questions

Find here general questions and answers about BSC Designer

How to download BSC Designer

Please visit http://www.bscdesigner.com/download-balanced-scorecard-software and download the latest version of BSC Designer.

How to update BSC Designer

Use "Update to latest version" command in the Help menu.

How to uninstall BSC Designer

Select "BSC Designer" in the Start -> Programs submenu and select "Uninstall BSC Designer"

How to backup BSC Designer settings

All information about BSC Designer settings is in the Windows registry. The registry key is: HKEY_CURRENT_USER\Software\AKS-Labs\BSC Designer. If you want to make a backup of your system, including BSC Designer's settings, please use your favorite registry backup utility.

How to buy BSC Designer

Please go to the BSC Designer ordering page: http://www.bscdesigner.com/buy-balanced-scorecard-software and check available licenses and pricing options. 

Is it a one-time payment?

Yes, your license is not limited in time, but optional updated are free only during 1 year. 

How to enter registration code

You should copy and paste the registration code into the registration box in BSC Designer.

  1. Launch BSC Designer and go to the Help menu.

  2. Select "Enter registration code".

  3. Copy and paste the registration code and click OK.

How to recover registration code

Please use the key code recovery form.

How to contact customer support

Since solving problems involves the exchange of technical details, the best way to contact BSC Designer Customer Service is by using the web support form: