BSC Designer successfully comes along with implementation consulting services, provided by IRS Consulting, Lithuania based Management Consultancy, which implements effective Management Systems in the Baltics since 1991
Andrejus Kaleinikovas, Managing Partner of IRS Consulting, shared his opinion about BSC Designer usage with us:
We took the challenge of using BSC Designer at our Balanced Scorecard implementation project in Lithuania. As a tool relatively easy to operate and convenient for practical realization, it helped our customers to develop efficient scorecards and as a result improve their business performance. BSC Designer helped us to realize BSC implementation project for multi-site NGO in Lithuania.
BSC Designer gave us a solution reporting critical business indicators on local site level. BSC Designer is directly addressing the business needs and management challenges our customer is facing.
Furthermore, by integrating BSC Designer and ISO based management systems IRS Consulting will be able to link business performance indicators to processes. The main goal of our client is to reduce costs and commit local employees to come up with suggestions for improvement.
At our BSC implementation project small internal group developed a strategy map based on the data needed in order to make comparable reports and discuss managerial questions. For each success criteria some performance indicators were defined and the set up was launched. It became clear to us that the management information system needed to be much more flexible than a data warehouse and that is one of the reasons why we chose BSC Designer.
BSC Designer is a very flexible system which allows the top management to follow up on all the defined indicators continuously. It has web-based service and therefore easy to implement and deploy. In addition the balanced scorecard system makes it possible for the management to see all performances of the departments at a glance.
This BSC implementation process with BSC Designer had a very positive influence on the implementation gaining commitment from everyone and adding transparency to it. In order to make BSC project as successful to the regional managers as it is at a corporate level, our customer is currently considering also developing more strategic scorecards for central and local business development purposes, ensuring the alignment of all initiatives with the strategy of the organization.
We were surprised to find an effective Balanced Scorecard solution for this customer. The implementation was rather successful and BSC Designer looks to be a promising tool for the further Balanced Scorecard implementation projects.
Andrejus Kaleinikovas, Managing Partner of IRS Consulting
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