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Training and coaching on how to test and update the Balanced Scorecard

April 17th, 2010
eTraining: Test and update Balanced Scorecard

eTraining: Test and update Balanced Scorecard

In the part of the training will explain how to test your Balanced Scorecard system. The duration of the training part: 58 min. Coaching part includes 1 exercise.

In this part of the training we will discuss problems associated with testing current balanced scorecard and finding some problems inside, as well as regular update of your scorecard:

  • Why we actually need to test and to update our Balanced Scorecard regularly;
  • What are simple questions that you can ask your employees to test your Balanced Scorecard implementation quality;
  • We summarize all main ideas about testing and updating the scorecard into the checklists;

Play Example: checking the number of financial indicators in your KPI.

In the coaching part of the training we discuss:

  • What if Balanced Scorecard is used by top management only?
  • What if your employees work only to improve the values of indicators and not to achieve business goals?
  • What if you have too many indicators?
  • What communication channels should exists in the company for Balanced Scorecard;
  • How to check if the scorecard is actually linked to your strategic goals;
  • How to test Balanced Scorecard cascading and strategy maps in your company;
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Training and Coaching: Practical BSC and KPI training

April 14th, 2010
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eTraining: Practical Balanced Scorecard

eTraining: Practical Balanced Scorecard

Practical BSC and KPI is a training for those who want to design Balanced Scorecard, implement the BSC into the business processes and support Balanced Scorecard and KPI in company.

  • Training name: Practical Balanced Scorecard and KPI
  • Recording duration: 5 h 30 m
  • Language: English
  • Target audience: investors, CEOs, top managers

The training includes key aspects about BSC – introduction to balanced scorecard concept, guides on how to design Balanced Scorecard and design winning KPIs, training on how to create strategy maps and create cascades of Balanced Scorecards for company. Finally, the training includes the information about testing and updating Balanced Scorecards.

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The training is delivered as MP3 files. The training includes 6 parts and 8  exercises, the total duration of all parts is 5 hours, 33 minutes.  Before placing an order, please check free examples below.

The training will help investors, CEOs and top managers to understand various aspects of Balanced Scorecard conception better, such as designing BSC and creating winning indicators, designing strategy map and cascading scorecards to use BSC concept company-wide, finally the training includes Balanced Scorecard checklist, the guide for regular updates and revisions of Balanced Scorecard.

Description and Examples

Part 1. Introduction to the Balanced Scorecard training [17 min + 1 exercise]. Training introduction. What you will learn? We are sharing practical experience about Balanced Scorecard.

Play Example: What you will learn in the training.

Part 2. How to build Balanced Scorecard [60 min + 2 exercises]. Why Balanced Scorecard, what actually linking strategy to action means, who should design and implement scorecard, how to improve business performance with the concept. What you should know about Balanced Scorecard besides 4 perspectives.  How to design the Balanced Scorecard that addresses your business problems. How to involve your employees in the process of design. How to make sure that your employees will actually use the Balanced Scorecard 

Play Example: key rules about updating scorecard regularly.

The Part 2 also includes bonus: “How to calculate values of indicators“. It is a 3 pages Adobe PDF file that explains in details how to calculate the total performance value of Balanced Scorecard taking in account weights and values of certain indicators.

Part 3. How to design winning KPIs [60 min + 2 exercises]. This part introduces practical methods that can be used to design better KPIs that will help you to measure the progress to the business goals that you want to achieve.

Play Example: answering the question about the number of indicators.

Part 4. Strategy maps and Balanced Scorecard [65 min + 1 exercise]. What are your strategics goals? What steps you need to do to get to your strategic goals? How to build and share strategy map with your employees?

Play Example: summary about strategy maps.

Part 5. Cascading Balanced Scorecard [54 min + 1 exercise]. Balanced Scorecard works efficiently only if it was implemented company-wide. In this part of the training you will learn how to design and link several balanced scorecard into the cascade.

Play Example: represent cascading scheme visually.

Part 6. Testing the Balanced Scorecard [58 min + 1 exercise]. This part provides checklist that you can pass to test the Balanced Scorecard in your company or test your Balanced Scorecard implementation plans.

Play Example: checking the number of financial indicators in your KPI.

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Testing results of balanced scorecard implementation and usage

January 20th, 2010
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Test results of Balanced Scorecard implementation

Test results of Balanced Scorecard implementation

Title: Testing Balanced Scorecard Results

Summary: This part of the Balanced Scorecard Toolkit is a guide on how to measure and evaluate results of Balanced Scorecard design and implementation.

Slides number: 28. Formats: PPT (MS PowerPoint), Adobe PDF

  • Testing the results of Balanced Scorecard Implementation. Introduction.
  • Steps included in the Phase of Testing the Results of BSC Implementation
  • Preparations prior to initiating the testing phase. Determining the results of parameters of Balanced Scorecard. Updating the core elements of Balanced Scorecard.
  • FAQ and Case Study

Buy full version as a part of  Balanced Scorecard Toolkit

Sample slides

Slide 8. Structuring hypotheses for testing

Slide 8. Structuring hypotheses for testing

Slide 22. Why update balanced scorecard? Reasons scheme.

Slide 22. Why update balanced scorecard? Reasons scheme.

Presentation Content

  1. Testing Balanced Scorecard Results
  2. Testing the results of Balanced Scorecard Implementation. Introduction.
  3. Steps included in the Phase of Testing the Results of BSC Implementation
  4. Preparations prior to initiating the testing phase. Introduction.
  5. Objectives of pre-testing phase
  6. Using relationships from the strategy map
  7. Balanced Scorecard Testing Benchmarks
  8. Structuring hypotheses for testing
  9. What have an influence on performance measures
  10. Pre-testing phase checklist
  11. Determining the actual values for parameters of BSC. Introduction.
  12. Objectives of Balanced Scorecard parameters checking
  13. Checking Balanced Scorecard values
  14. Collaborative parameters overview
  15. Analyzing indicators and categories
  16. Balanced Scorecard analysis checklist
  17. Updating the Core Elements of Balanced Scorecard – Objectives, Measures and Targets. Introduction.
  18. Objectives for core elements updating
  19. Objectives for Balanced Scorecard updating
  20. Modifying key elements of Balanced Scorecard
  21. Factors of Balanced Scorecard Update
  22. Why update balanced scorecard? Reasons scheme
  23. Getting feedback for Balanced Scorecard update
  24. Scorecard update checklist
  25. Testing Balanced Scorecard. FAQs.
  26. Determining results of Balanced Scorecard. FAQs.
  27. Case Study. Testing the results of parameters of BSC.
  28. Case Study. Checking Scorecard Values.
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